Privacy Policy & Cookie Statement

1. Introduction

B Athletic Gym ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

2. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and postal address.
  • Demographic Information: Age, gender, and fitness goals.
  • Payment Information: Credit/debit card details and billing information.
  • Health Information: Medical conditions or injuries relevant to fitness services.
  • Website Usage Data: IP address, browser type, pages visited, and cookies.
  • Social Media Interactions: Information from your interactions with our Facebook page and ads.

3. How We Collect Information

We collect personal information through:

  • Online forms on our website (www.bathleticgym.com).
  • Membership sign-up and consultation processes.
  • Communications via email, phone, or in-person.
  • Cookies and tracking technologies on our website.
  • Interactions with our social media pages and advertisements.

4. Purpose of Collecting Information

We collect your personal information to:

  • Provide and manage our fitness services.
  • Process payments and manage memberships.
  • Communicate updates, promotions, and offers.
  • Customize and improve our services and website experience.
  • Comply with legal and regulatory obligations.

5. Disclosure of Personal Information

We may disclose your personal information to:

  • Service providers assisting with our operations (e.g., payment processors, IT support).
  • Marketing platforms, including Facebook, for targeted advertising.
  • Legal or regulatory authorities as required by law.

We ensure that third parties handle your information in accordance with this Privacy Policy and applicable laws.

6. Facebook Advertising and Tracking

Our website and Facebook page may use tracking technologies (e.g., Facebook Pixel) to:

  • Deliver targeted advertisements based on your interests.
  • Measure the effectiveness of our advertising campaigns.

By interacting with our Facebook page or ads, you consent to the collection and use of your information for these purposes.

7. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

8. Access and Correction

You have the right to access and correct your personal information held by us. To make a request, please contact us using the details provided below.

9. Complaints

If you have concerns about how we handle your personal information, please contact us. If you're not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be available on our website.

11. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact:

Bathletic Gym
Pier Point Rd, Cairns City QLD 4870 Australia
Email: admin@bathleticgym.com
Phone: 0435 157 665